INFLUENCE OF ORGANIZATIONAL COMMITMENT AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE OF RURAL BANK REGION KARANGANYAR WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AS VARIABLE INTERVENING
THE FINANCING OF THE PRIMARY AND GENERAL SECONDARY EDUCATION INSTITUTIONS IN THE REPUBLIC OF MOLDOVA
February 7, 2022The Influence of Ownership Structure, Capital Structure, Dividends, and Auditors on Firm Performance
February 8, 2022INFLUENCE OF ORGANIZATIONAL COMMITMENT AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE OF RURAL BANK REGION KARANGANYAR WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AS VARIABLE INTERVENING
ABSTRAK: Banks are a form of company in the field of services. Human resources are a very valuable asset for companies in the field of services because this type of company sells services. The work performance of the employee will be reflected in the service he provides to the customer. This research aims to find out the influence of organizational commitment, job satisfaction and Organizational Citizenship Behavior (OCB) on Employee Performance. The population of this study amounted to 176 employees of Rural Bank Region Karanganyar and the sample in this study was 122 employees. Data analysis used with SEM analysis tools. The results of the analysis concluded that organizational commitment, job satisfaction, organizational citizenship behavior have a significant effect on employee performance.
Keywords: organizational commitment, job satisfaction, Organizational Citizenship Behavior employee performance.