ABSTRACT: The agricultural sector has a significant impact on the economy in Indonesia. Fertilizer is needed as a supporting factor to increase productivity in agriculture. PT Pupuk Kaltim is a company that produces urea and NPK fertilizers. The challenge faced by the fertilizer industry is the increase in raw material costs. To overcome these challenges, efficiency and effectiveness must be carried out. Knowledge management is one way to improve this. For this reason, it is necessary to do an evaluation first to determine the company’s knowledge management’s condition or level of maturity. The assessment results are in the form of information regarding the company’s strengths and areas that need to be improved to improve efficiency and effectiveness. This study uses research methods that combine quantitative and qualitative approaches. The questions in the questionnaire are based on the Asian Productivity Organization’s knowledge management maturity level tool. The questionnaire results show that the maturity level of knowledge management at PT Pupuk Kaltim is at a refinement level. To increase the level of maturity, there are four strategies: incorporating knowledge management into long-term plans, mentoring, developing document management systems, and integrating technology platforms.

KEYWORDS – fertilezer industry, knowledge management, maturity level, maturity level Assessment, Asian Productivity Organization.