ABSTRACT:- Influence of globalization leads to the increasingly growing business world in Indonesia. The current industrial revolution demands the company to be able to move fast and be able to detect its position amid the development of science and technology. This research is focused on the palm oil industry with the location of research is PT Perkebunan Nusantara II Tanjung Morawa Tanjung Garbus Estate. The palm oil industry is a rapidly growing industry in Indonesia that is engaged in macroeconomic and is expected to address the problems of national economic development. The completion of this study uses the Performance Prism model which uses five perspectives: Stakeholder satisfaction, Stakeholder contribution, Strategies, Processes, and Capabilities. In this research, the performance measurement system used is also supported by several methods. Such as weighting system with Analytic Hierarchy Process (AHP) to know the priority value scale of each Key Performance Indicator (KPI), Scoring System with Objective Matrix (OMAX) method and Traffic Light System to find out the value of the company’s total performance index at the corporate level and category of the index. This research uses 15 respondents as experts in the company with 58 types of KPIs. Results obtained from this study were 25 KPIs of green, 10 yellow, and 23 red. With a total performance index value of 6,336 indicating the company is in good condition with the note having to pay more attention to the 23 KPIs that are still red.
Keywords:- Performance Measurement, Performance Prism, Key Performance Indicator, Objectives Matrix, Traffic Light System