Abstract: This study aims to investigate the relationship between organizational commitment and job performance among employees in Taiwanese companies in the post-pandemic era. Additionally, it seeks to explore the role of work motivation and organizational communication as intermediary factors that may influence this relationship. The research employs hierarchical multiple regression analysis and the bootstrap method for analysis. The findings of the study reveal several significant outcomes. Firstly, organizational commitment is found to have a positive and significant impact on both work motivation and work performance. Secondly, work motivation is shown to have a positive and significant influence on work performance. Moreover, the study uncovers that organizational communication acts as a mediating factor between organizational commitment and work motivation. Similarly, work motivation is found to mediate the relationship between organizational commitment and work performance. These research results provide valuable insights into the working conditions of organizations and employees in the post-pandemic context. Furthermore, the findings offer meaningful guidance for business operators in their decision-making and operational strategies.

Keywords: Organizational Commitment, Work Motivation, Job Performance, Organizational Communication, Post-Pandemic