ABSTRACT : PT KLM Manufacturing Indonesia is one of spare parts manufacturing in the automotive industry in Indonesia. With advancement of electric vehicle in Indonesia, the spare parts market for automotive is facing a potential threat. Thus, the company has decided to focus on Industrial Chain business. The objective of this research is to develop Knowledge Management design for Industrial Chain business in the Company. Prior to the formulation of KM, the strategic planning has been defined using TOWS analysis to ensure that KM design is aligned with the company goals. Based on the analysis, there are 18 main activities that needed to execute in order to achieve the strategic planning. Further exploration has identified the implementation of those acitivities require 8 critical knowledges. The KM approach has been developed in order to accelerate the critical knowledge using PPT (People, Process, and Technology) framework. The proposed knowledge management design involves benchmarking, discussion, develop Standard Operational Procedures (SOP), document report control, regular review, sharing activities, management dashboard, intranet, meeting platform, and digital sharing folder.

KEYWORDS – Knowledge Management, Strategic Planning, TOWS analysis, PPT Framework, Industrial Chain Business.