Abstract: Operations Management (OM) is the systematic direction and control of the processes that transform resources into finished goods and services that create value for, and provide benefits to customers. Otherwise, Operations Management – a specialized area of management that converts or transforms resources (including Human Resource skills) into finished goods and services that add value and provide benefits to customers. Operations Management focuses on carefully managing the processes to produce and distribute products and services. Major, overall activities often include product creation, development, production and distribution which are also, associated with Product and Service management. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes and the nature of how it is carried out in an organization depends very much on the nature of products and services in the organization, for example, on retail, universities, manufacturing, banks or wholesale. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements. It is concerned with managing an entire production system which is the process that converts inputs (in the forms of raw materials, labor, and energy) into outputs (in the form of goods and/or services), as an asset or delivers a product or services. Operations produce products, manage quality and creates service. Operation management covers sectors like banking systems, hospitals, companies, working with suppliers, customers, and using technology. Operations is one of the major functions of an organization along with supply chains, marketing, finance and human resources. The operations function requires management of both the strategic and day – to -day production of goods and services. Operations Management (OM) a management function involves planning, organizing, coordinating, and controlling all the resources (people, equipment, technology, information (and all others) needed to produce a company’s goods and services. It is the central core function of every company, and this is true regardless of the size of the company, the industry it is in, whether it is manufacturing or service, or is for-profit or not-for-profit Operational Planning – The process of setting work standards and schedules necessary to implement the company’s tactical objectives. Organizational or Corporate Culture – Widely shared values within an organization that provide unity, and cooperation to achieve common goals.