Abstract: The transportation business is in a difficult position; one of its primary functions is to connect the world, to enable individuals to communicate face to face, and it is widely regarded as the primary facilitator of social interaction. With the spread of COVID-19, the impact on households, workers, businesses, and other in-dustry, including cooperatives, is unevenly distributed. The purpose of this study was to determine the compe-tence of Laur Transport Cooperative’s functional areas of business operation in terms of responding to and assist-ing members and the cooperative. Additionally, this study identified and recommended solutions to the coopera-tive’s challenges in each of its four areas of business operations. This study uses a descriptive approach to paint a picture of the situation, explain how cooperatives now operate, and eventually give a conclusion. It was used to explore and ascertain how organizational/management, marketing, technical/operational, and financial aspects influence cooperative operations, hence affecting cooperative performance. The researchers chose 91 cooperative members as responses, out of a total of 118.The study employed a random sampling technique. The researchers utilized the Raosoft tool to determine the number of respondents required for the study with a 95% confidence level and a 5% margin of error. The research gathered information through survey questionnaires to augment the criteria required for the investigation. The researchers ran a dry run to assess the questionnaire’s reliability and validity and to identify potential difficulty spots.The data was analyzed using statistical tools such as percentage, frequency distribution, weighted mean, and theme analysis utilizing Colaizzi’s Seven Steps Method. As a result, the respondents ceased operations when the epidemic began and have resumed operations. Essentially, the pan-demic has altered the cooperative’s four aspects of operation,most notably the operational aspect. Additionally, respondents disclosed that they were encountering a variety of operational issues. The researchers created a pro-posed business plan to assist respondents in improving their operations during the covid 19 pandemic.
Keywords: Cooperative, Business Operations, Covid- 19, Aspects of Business, Transport Service