ABSTRACT:- Efficiency and the quality of the public services performance are affected by various factors, such as skills of staffs. Therefore, the main motivation and aim of this research paper is to highlight the importance of staffs skills as important factor for improving, the performance of public services in public sector. The findings of this research paper proved that the mean of the four questions regarding staffs skills refer to that the mean value of staffs skills in the range of (2.83 – 3.00), mean that this level is considered in the moderate range. With regard of practical implications, this research paper can contribute to increase awareness and interest about the skills of staffs and at the same time works to raise it as an important factor for efficiency and quality of the performance of public services, as well as to enhancing and improving the competitive advantage of public organizations.

Keywords:- Public Services Performance, Staffs skills, importance of staff skills