Towards The Best Transformational Leadership Model for Organizational Citizenship Behavior through Organizational Commitment and Job Satisfaction

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Towards The Best Transformational Leadership Model for Organizational Citizenship Behavior through Organizational Commitment and Job Satisfaction

ABSTRACT: Carrying out a number of tasks within the company and to be able to compete with competitors, human resources are not enough to just carry out their respective duties in accordance with their respective job descriptions, but must have extra-role behavior that can have a positive influence on the existence of the organization. This research aims to analyze the influence of Transformational Leadership on Organizational Citizenship Behavior (OCB) which is mediated on Organizational Commitment and Job Satisfaction. Research Design: using a saturated sample of 50 employees, analysis was carried out quantitatively using a questionnaire collection method. The analytical method used is the Structural Equation Model (SEM) and Smart-PLS as the analysis tool. This research proves that Transformational Leadership has a significant positive effect on Organizational Citizenship Behavior. Transformational Leadership has a significant positive effect on Organizational Commitment. Transformational Leadership has a significant positive effect on Job Satisfaction. Organizational Commitment has a significant positive effect on Organizational Citizenship Behavior. Job Satisfaction has no effect on Organizational Citizenship Behavior. Job satisfaction is unable to mediate the influence of Transformational Leadership on Organizational Citizenship Behavior. Organizational Commitment is able to partially mediate the influence of Transformational Leadership on Organizational Citizenship Behavior.

KEYWORDS: Transformational Leadership, Organizational Citizenship Behavior (OCB), Organizational Commitment, Job Satisfaction.

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