UPWARD COMMUNICATION: A MODERN TECHNIQUE FOR EMPLOYEE PARTICIPATION AND PERFORMANCE ENHANCEMENT OF SELECTED HOTEL STAFF IN ADO-EKITI

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UPWARD COMMUNICATION: A MODERN TECHNIQUE FOR EMPLOYEE PARTICIPATION AND PERFORMANCE ENHANCEMENT OF SELECTED HOTEL STAFF IN ADO-EKITI

Abstract: The study analysed the effectiveness of upward communication as a modern technique for participation and performance enhancement with reference to selected hotels in Ado-Ekiti. A descriptive survey research design was adopted for the study. The population of the study comprised the number of selected hotel staff in Ado-Ekiti. The sample size was 87. Census sampling was employed and primary data used for the study was gathered through structured questionnaire. Data gathered were analyzed using regression model. The result showed upward communication positively affects employee performance. Thus, concluded that upward communication positively affects the performance of selected Hotels staff in Ado-Ekiti.

Keyword: Communication, Upward Communication, Employee, Performance

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